The privacy of your personal information is important to us and we are committed to safeguarding and processing your information in a lawful manner. We also want to make sure that you understand how and for what purpose we process your information.
If for any reason you think that your information is not processed in a correct manner, or that your information is being used for a purpose other than that for what it was originally intended, you can contact our Information Officer.
You can request access to the information we hold about you at any time and if you think that we have outdated information, please request us to update or correct it.
| Information Officer: | Mark Baisley |
|---|---|
| Deputy Information Officer: | Curtis McBride |
| Deputy Information Officer: | Boitshwarelo Galorale |
| Phone Number: | 011 561 6600 |
| Fax Number: | 011 388 1182 |
| Email Address: | [email protected] / [email protected] |
| Physical Address: | 28 Peter Place Lyme Park Sandton 2060 |
| Postal Address: | P.O. Box 4769 Randburg 2125 |
| Website: | www.itransact.co.za |
Automated Outsourcing Services (Pty) Ltd (AOS) t/a Itransact is an authorised financial services provider with FSP 650. We render financial services in the following product categories:
Category I – Intermediary Services
Category III – Administrative FSP
We collect personal information directly from the following data subjects or from an authorised representative of the data subject:
Personal information is collected directly from you through the completion of an application form, online forms or during consultation with your authorised representative. These forms are completed either electronically or in hard copy. We may also collect information about you from other sources such as external third parties and from cookies on our website.
As an authorised financial services provider, we are obligated in terms of the following legislation to collect your personal information insofar as it relates to the rendering of the relevant financial services to you:
We collect, hold, use and disclose your personal information mainly to provide you with access to the services and products that we provide. We will only process your information for a purpose you would reasonably expect, including:
Some of your information that we hold may include your first and last name, email address, a home, postal or other physical address, other contact information, your title, birth date, gender, occupation, qualifications, past employment, residency status, your investments, assets, liabilities, insurance, income, expenditure, family history and your banking details.
Some of the aforementioned personal information may be mandatory to provide within the context of product providers’ underwriting requirements and disclosures. Failing to provide compulsory information may lead to AOS’s inability to carry out the functions necessary to perform as an authorised financial services provider.
We may need to share your information to third parties to provide reports, analyses, products or services that you have requested. Where we share your information, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us. These third parties may include:
Your information may be hosted on servers managed by a third-party service provider, which may be located outside of South Africa. We confirm that the level of protection afforded to your personal information by that third country or international organisation is equal to the protection afforded by the POPI Act.
As a data subject, you have the right to:
You may object to the processing of your personal information for marketing purposes at any time.
In the event of a security compromise where your personal information has been accessed or acquired by an unauthorised person, we will notify you directly as soon as possible as provided for in POPIA.
In the event that your personal information has not been processed in accordance with the POPI Act and the principles set out above, you have the right to lodge a complaint with the Information Regulator.
For further information regarding the complaints process, please visit the website of the Information Regulator, as indicated below.
Alternatively, you may contact the Information Regulator for further assistance:
The Information Regulator: Adv Pansy Tlakula
Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: [email protected]
Website: www.justice.gov.za